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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Keith Balsley

June 30, 2026

5  out of  5
rating by Keith Balsley
"Very knowledgeable, professional, enthusiastic and friendly."
We responded:
"Hi Keith, Thank you for the acknowledgment of my team and I. We love helping great customers like you. Please let us know how we can continue to serve you and your family."
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john crowder

June 30, 2026

5  out of  5
rating by john crowder
"Really good customer support good pricing and always reliable I wrecked my vehicle and they had me a rental and everything in no time highly recommend"
We responded:
"Hi John, I am pleased to know we were able to help you quickly. Feel free to let your friends know, we would love to help them as well. "
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Andrea Balsley

June 30, 2026

5  out of  5
rating by Andrea Balsley
"Our local State Farm office of Cathy Preston and her team were absolutely amazing through this claim process. They were always available to answer our questions and instruct us through each step."
We responded:
"I am so happy to hear my team and I could help you through the claims process. Thank you for choosing Cathie Preston State Farm. "
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Robert Tapp

June 30, 2026

5  out of  5
rating by Robert Tapp
"Cathie Preston is amazing and wonderful to work with . When we called her about our home fire , she was there within minutes and assured us that they were there for us .We highly recommend Cathie for your insurance needs .Thank you ."
We responded:
"Thank you, Robert. We are always happy to help! "
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Joanne TAPP

June 30, 2026

5  out of  5
rating by Joanne TAPP
"She was amazing helping us through our house fire and just being a kind person!"
We responded:
"Thank you for the kind words, Joanne. We appreciate you!"
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Carlos Perez

May 13, 2026

5  out of  5
rating by Carlos Perez
"They are the best"
We responded:
"Thank you for the positive review. My team and I strive to provide the best service to our customers. Welcome to the Cathie Preston State Farm family! "
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Jojo Jojo

January 20, 2026

5  out of  5
rating by Jojo Jojo
"Everyone at the office is fantastic. We have to deal with flood insurance yearly and it is never fun! The ladies at the office are always quick to help and get our policy going. Anytime we have something come up, a simple phone call will get everything solved. Highly recommend Cathie for all your insurance needs!"
We responded:
"Thank you for the review. We greatly appreciate your feedback and look forward to continuing to serve you for your current and future insurance needs."
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Sheila Welsh

January 6, 2026

5  out of  5
rating by Sheila Welsh
"Cathie Preston and her staff were awesome to work with. They help guide me through a not so pleasant accident and I felt they were with me every step of the way. I can’t say enough about the exceptional service they provided. Highly recommend Cathie and her team."
We responded:
"Thank you so much for your kind words and recommendation! I am truly glad that my team and I could support you through a difficult time and provide the exceptional service you deserved. Your feedback means a lot to us and motivates us to continue delivering the best care possible. If you ever need anything in the future, don't hesitate to reach out! "
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Lianna Willhite

November 11, 2025

5  out of  5
rating by Lianna Willhite
"I love working with Cathie and Morgan, they are the best! I appreciate their friendly professionalism, and that they always make sure we have the exact coverage we need!"
We responded:
"Thank you for the kind words Lianna. We love working and serving great customers like you. Send all of your friends :)"
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Stephanie Metzinger

July 7, 2025

5  out of  5
rating by Stephanie Metzinger
"Cathie and her staff are always very helpful and nice. Morgan and Kaitlyn provided excellent customer"
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Michelle Kiger

June 10, 2025

5  out of  5
rating by Michelle Kiger
"We use Cathie’s office for our business insurance and are very pleased with their service. They promptly answer any questions and work efficiently processing a claim. Highly recommend!"
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Kristy Gossett

June 9, 2025

5  out of  5
rating by Kristy Gossett
"Cathie and her team are fantastic! They are always friendly, professional, and incredibly helpful any time I have a question or need assistance. Whether it’s handling policy changes or walking me through claims, they always go the extra mile to make things easy and stress-free. It’s so nice to work with people who truly care and treat you like more than just a policy number. Highly recommend"
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Mike Kornafel

April 7, 2024

5  out of  5
rating by Mike Kornafel
"Cathie really does know her insurance. Cathie's team is extremely knowledgeable as well. The price is the best in town. Call her today!"
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Andrea Gordon

December 26, 2023

5  out of  5
rating by Andrea Gordon
"Am always happy with the service provided by Cathie and her staff: very pleasant, polite and knowledge. Quick to respond to inquiries as well."
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Hayley Doan

October 30, 2023

5  out of  5
rating by Hayley Doan
"cathie and her team are wonderful! definitely take care of you and make sure you have everything you need!!"
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Taylor Hill

May 30, 2023

5  out of  5
rating by Taylor Hill
"We love Cathie and her team. They take care of so many parts of our lives from health insurance to cars, campers, home and business.

They are always quick to answer questions about our policies and coverage, how life changes impact our needs, and offer appropriate solutions.

Thanks team! Couldn’t imagine having our insurance needs in anyone else’s hands!"
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jonathan crawford

April 4, 2023

5  out of  5
rating by jonathan crawford
"Super friendly Super helpful associates, wouldn’t think of going anywhere else for my insurance needs!"
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Jessica Fenwick

March 17, 2023

5  out of  5
rating by Jessica Fenwick
"Fantastic team! They always address any issues promptly. Definitely recommend."
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Grayson McClure

January 21, 2022

4  out of  5
rating by Grayson McClure
"I’ve had StateFarm before and I absolutely hated it but Cathie Preston StateFarm hasn’t disappointed me in anyway they are the most helpful insurance I’ve ever had, The team that works there is just outstanding as well they are always so helpful and kind."
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Paul Wilson

December 10, 2021

5  out of  5
rating by Paul Wilson
"They are always awesome. Efficient, knowledgeable, helpful, and always are happy to help."
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Julie Joseph

November 23, 2021

5  out of  5
rating by Julie Joseph
"This agency is one of the best auto insurance companies I have ever dealt with. They didn't just ask if I wanted liability or full coverage leaving me hoping that if anything were to happen that I would be covered. Morgan took the time to sit down with me and explain what each coverage means and how I am protected. I realized that the full coverage I thought I was getting with my prior insurance carrier was actually underinsured liability. Now that I better understand what my insurance is providing me, I know that I am covered and my deductibles are what I want them to be. I doubt I will ever find an agency that will be as wonderful and educated as this office. The staff is kind and professional every time I have spoken to them and Cathie is just as wonderful and personable to speak with. Highly recommend them for all your insurance needs."
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Cory Shafer

November 22, 2021

5  out of  5
rating by Cory Shafer
"Great service, great office, I highly recommend"
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Nathan Bell

November 20, 2021

1  out of  5
rating by Nathan Bell
"Horrible experience, we had called and placed full coverage on an item. We lost this item due to a theft. When we tried to file the claim with the company they tried to tell us it was not covered we only had liability insurance. We do not carry liability on anything. Then they wanted us to provide proof of the conversation when we requested the insurance.( How is this even possible we do not record cell phone conversations) Even though they had the information for the item and they had not placed full coverage on it as we requested. We have had insurance with this group for over three years now and this is the first claim we have had.... It is embarrassing and sad that this is the way we were treated after paying thousands of dollars to this firm and this is the way were are treated. I would not suggest this company to anyone. You would think the higher rates they charge would be off set by great customer service. Boy were we wrong."
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Beth Stutler

November 1, 2021

5  out of  5
rating by Beth Stutler
"Everyone in the office is very nice and very helpful!"
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Brenda Guiliani

August 28, 2021

5  out of  5
rating by Brenda Guiliani
"Very friendly and informative. Satisfactorily answered all our questions."